Privacy Policy
Last updated: June 17, 2026.
Selectic (“we”) lets you direct an AI agent to contact businesses on your behalf by phone, SMS, and email, and returns the transcripts, recordings, and replies. This policy explains what we collect and how we use it.
Information we collect
Account. Email and—if you use it—your Google sign-in identifier. Optionally, a phone number you choose to add for SMS notifications (you can use Selectic without one).
Outreach you create. The business contacts (phone/email) and objectives you provide, the messages we send on your behalf, and the resulting call transcripts, call recordings, sent emails/SMS, and the replies we receive.
Usage & billing. Your prepaid balance, charges, and transaction history. Card details are handled by our payment processor, not stored by us.
Technical & analytics. IP address, approximate country, device/browser, pages viewed, and referral/UTM parameters, collected via our own analytics pixel.
How we use it
To provide the service (place calls and send messages you request, navigate phone systems, and return results — including emailing you a link to the recording and transcript when a call ends, and, if you opt in with a phone number, texting you), to bill usage, to prevent abuse and secure the service, and to improve the product. We do not sell your personal information.
Service providers
We share only what’s necessary with infrastructure providers acting on our behalf: telephony and voice-AI providers (to place and transcribe calls), a messaging provider (SMS), an email provider, a payment processor, AI model providers (to power the agent), and cloud hosting and database providers. They are bound to use the data only to provide their service to us.
Calls, recordings & consent
Calls placed on your behalf disclose, at the start, that a virtual (AI) assistant is calling on your behalf and that the call may be recorded, and the assistant identifies itself as an AI if asked; recording follows applicable laws, including two-party (all-party) consent rules. You are responsible for having a lawful, legitimate basis to contact a given business.
Retention
We keep your account and outreach data while your account is active so you can review results. You can request export or deletion of your data at any time. When you delete your account, we anonymize it and remove your personal content — call transcripts and recordings, message bodies, and the businesses you contacted — while retaining minimal billing records as required for legal, security, or accounting purposes.
Security
Data is encrypted in transit; secrets and API keys are stored hashed. No system is perfectly secure, but we take reasonable measures to protect your data.
Your rights & contact
To access, export, or delete your data, or for any privacy question, email hello@selectic.ai. Selectic is not intended for anyone under 18. We may update this policy; material changes will be reflected here.