Privacy Policy
Effective Date: January 1, 2026
1. Information We Collect
Selectic ("we," "our," or "us") collects information you provide directly to us when you:
- Create an account and set up car search projects
- Use our AI negotiation services to contact dealers
- Share vehicle preferences and search criteria
- Communicate with us via email or other channels
This information may include your name, email address, phone number, location (ZIP code), vehicle preferences, and any other data you choose to provide.
2. How We Use Your Information
We use the information we collect to:
- Search inventory and negotiate with dealers on your behalf
- Send you updates on negotiations and new inventory matches
- Process transactions and manage your subscription
- Respond to your requests and provide customer support
- Improve our negotiation strategies and platform features
3. Mobile Phone Numbers and SMS
If you provide your mobile phone number and opt in to SMS notifications:
- Your mobile number is used solely for account and service notifications, including updates about your negotiations, dealer responses, and important account alerts
- Your mobile number will not be sold, shared, or disclosed to third parties or affiliates for promotional or marketing purposes
- Message frequency varies based on your account activity
- Standard message and data rates may apply
- You may opt out at any time by replying STOP to any message or updating your preferences in your account settings
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Dealers (Upon Your Acceptance): Your contact information is only shared with dealers when you accept an offer and choose to reveal your identity
- Service Providers: Trusted partners who support the Selectic platform under strict confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
Your personal contact information stays private until you decide to share it with a dealer by accepting an offer.
5. Data Security
We implement comprehensive technical and organizational safeguards to protect your personal information:
- Encryption: AES-256 encryption for data at rest and TLS 1.2+ for data in transit
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Periodic security assessments and monitoring
- Data Minimization: We only collect and retain data necessary for our services
While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications at any time
To exercise these rights, contact us at team@selectic.ai.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When you request deletion, we will remove your data unless retention is required by law.
8. AI and Your Data
We do not use your personal information to train or improve AI models. Your vehicle preferences, negotiation history, and communications remain private and are used solely to provide services to you.
9. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze site usage, and deliver personalized content. You can control cookies through your browser settings.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on our website.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Selectic
Email: team@selectic.ai